Terms of Service

The agreement

These Terms of Service (the “Terms”) are the agreement between you and Royal Mountain Software LLC, in the State of Utah, USA (“we,” “us,” or “our”), for your use of MyWardFamily, including the marketing site at www.mywardfamily.app and the app at mywardfamily.app (together, the “Service”).

If you use the Service on behalf of a ward, branch, or other unit, you confirm that you have the bishop’s (or equivalent unit leader’s) approval to set it up or use it, and that you have authority to accept these Terms for that unit.

By creating an account, signing in, or using the Service, you agree to these Terms, our Privacy Policy, and our Refund & Cancellation Policy. If you do not agree, please do not use the Service.

1. Who we are, and who we are not

MyWardFamily is an independent planning tool for ward leaders. It is not affiliated with, sponsored by, or endorsed by The Church of Jesus Christ of Latter-day Saints (the “Church”). It does not replace any official Church tool, record, or system, including Leader and Clerk Resources (LCR). Official Church records stay in the Church’s own systems.

Questions about these Terms: [email protected] or the contact form on our site.

2. The Service

MyWardFamily helps ward leaders plan and organize their work. It includes tools such as Bishopric, Hub, People & roles, Scheduler, Music, Youth, and an optional LCR member-list import, along with related features we may add or adjust over time.

Plans:

• Free plan (free forever): Bishopric basics, Hub home, and People & roles. No card is required.
• Ward plan ($12 per month or $120 per year): includes the Scheduler, LCR import, and bulk actions, and the other Ward plan areas described on our pricing page (such as Youth, Music, Tools, and additional Hub areas). Every new unit starts with a 45-day free trial of the Ward plan. You do not need a card to start the trial.

We may change features, or how they are grouped on a plan, as the product develops. If we make a material change to a paid plan, we will update the pricing page and these Terms, and we may provide additional notice.

3. Accounts and sign-in

The Service is for adult ward leaders. You must be at least 18 years old to create an account or sign in.

Leaders sign in with a passkey (for example, the face or fingerprint unlock already on their phone or computer). Google sign-in is optional, if it is offered and you choose to use it. You are responsible for the devices and accounts you use to sign in, and for any activity under your sign-in.

The bishop (or a leader they authorize) decides who may access the ward’s site and what each person can see, usually based on calling. If you lose access to your passkey or device, contact your ward’s administrator or write to us so we can help you recover access in a reasonable way.

4. Your responsibilities, and member information

Your ward’s leaders are responsible for the information they enter, import, or upload, including Church member names, callings, contact information, and information about youth and children used for Youth and Primary planning.

You agree to:

• Use the Service only for lawful ward-leadership purposes.
• Enter and handle member information in line with the Church’s guidance on member data and with applicable law.
• Give people only the access their calling needs.
• Not use the Service to store official Church records as a substitute for LCR or other Church systems.
• Not attempt to access another unit’s information, probe or disrupt the Service, or misuse another person’s sign-in.

We provide the tool. We do not supervise your ward’s day-to-day use of member information. The ward’s leaders remain responsible for that use.

5. Plans, trial, payment, and cancellation

Payments are processed by Stripe through hosted Checkout and the Stripe Customer Portal. We do not store your full card number. You can cancel at the end of the current billing period, and you can switch between monthly and yearly billing, in the Customer Portal (or by contacting us).

If you cancel, you keep Ward plan access until the end of the period you already paid for. After that, the ward stays on the Free plan and the free tools keep working, unless the ward is deleted. The 45-day trial does not require a card. If you do not start a paid Ward plan before the trial ends, Ward plan areas pause and the Free plan continues.

Charges, refunds, and how cancellation works are described in our Refund & Cancellation Policy. That policy describes how charges, cancellation, and refunds work.

Prices are in U.S. dollars and do not automatically include taxes. If tax is required, it may be added or collected as the law requires.

6. Acceptable use

You may not use the Service to break the law, to infringe anyone’s rights, to send spam or unsolicited bulk messages from the Service, to upload malicious code, or to scrape, copy, or harvest member information for use outside your ward’s leadership work. You may not resell the Service or share your ward’s workspace with people who should not have it.

We may suspend or close access if we reasonably believe these Terms have been violated, if we have to do so by law, or if we need to protect the Service or other users. We will try to give notice when we can.

7. Intellectual property

We and our licensors own the Service, including its software, design, and trademarks (including MyWardFamily). These Terms do not transfer ownership to you. You may not copy, reverse engineer, or create a competing service from the Service, except where the law does not allow us to restrict that.

You keep any rights you have in the content you enter. You give us a limited license to host, store, display, and process that content only as needed to provide, maintain, secure, and improve the Service, and as described in our Privacy Policy.

8. Third-party services

The Service is hosted on Cloudflare (including Pages, Workers, and D1). Payments go through Stripe. If you choose Google sign-in or Google Calendar, those features are provided with Google. Their terms and privacy policies also apply to those services. We are not responsible for a third-party service that we do not control.

9. Disclaimers

The Service is provided “as is” and “as available.” We work hard to keep it reliable and careful with your information, but we do not warrant that it will be uninterrupted, error-free, or perfectly secure, or that it will meet every need of your ward. To the fullest extent the law allows, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

MyWardFamily is a planning aid. It is not a source of official Church records, doctrinal guidance, or professional legal, financial, or pastoral advice.

10. Limitation of liability

To the fullest extent the law allows, we and our officers, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or replacement costs, even if we have been advised that they are possible.

To the fullest extent the law allows, our total liability for any claim arising out of or relating to the Service or these Terms is limited to the greater of (a) the amounts you paid us for the Service in the 12 months before the claim, or (b) $100. Some of these limits may not apply where the law does not allow them, including in cases of fraud or personal injury that cannot be limited.

11. Indemnity

If a third party makes a claim arising from your content, your use of the Service, or your handling of member information, you will defend and indemnify us against that claim, including reasonable attorneys’ fees, to the extent the law allows, unless the claim is caused by our willful misconduct.

12. Ending the Service, and deletion

You may stop using the Service at any time and may cancel a paid plan as described above. A ward administrator may ask us to delete the ward’s workspace. After a ward is deleted, we purge that ward’s information within 30 days, except for limited records we must keep for legal, tax, accounting, or dispute reasons (for example, billing records held by us or by Stripe).

We may stop offering the Service, or a part of it, with reasonable notice when we can. If we discontinue a paid plan you have already paid for, we will refund a fair portion of any unused prepaid fees.

13. Changes to these Terms

We may update these Terms from time to time. We will post the new version with a revised “Last updated” date. If a change is material, we may also provide additional notice (for example, a note in the app or by email if we have one for you). If you continue to use the Service after the updated Terms are effective, you agree to the update. If you do not agree, you should stop using the Service and cancel any paid plan.

14. Governing law

These Terms are governed by the laws of the State of Utah, without regard to conflict-of-law rules. You and we agree that the state and federal courts located in Utah will have exclusive jurisdiction over disputes arising out of or relating to the Service or these Terms, except that either of us may seek injunctive relief in any court of competent jurisdiction to protect intellectual property or confidential information.

If a particular provision of these Terms is found unenforceable, the rest will still apply. These Terms, together with the Privacy Policy and the Refund & Cancellation Policy, are the entire agreement between you and us about the Service. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, reorganization, or sale of the Service.

15. Contact

Royal Mountain Software LLC
Email: [email protected]
Web: www.mywardfamily.app/contact